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The 4 Horsemen of Emotional Intelligence (2) Contempt, Defensiveness, and Stonewalling

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Sinopse

Dr. Jeannette Vos, coauthor of The Learning revolutions continues with the description of the 4 horsemen that take away the Emotional Intelligence and offers some examples on how to overcome them. In this clip: Contempt, Defensiveness, and Stonewalling.