GROWTH & PROFIT ACADEMY
The One Technique This Starbucks’s Barista Used To Upsell Me
- Autor: Podcast
- Narrador: Podcast
- Editora: Podcast
- Duração: 0:00:00
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Sinopse
Everybody knows that people buy from people, but what do you do in your business to reinforce this idea? This week I experienced a fantastic Starbucks Barista who used this one technique to breakdown the corporate facade and talk to me as a person. The result was me buying a piece of cake to go with my coffee when I would have ordinarily said no.
