Theposhgirlsclub : Dropping Gems

Everyone wants business. But is everyone considering their customer's experience...? Is it at the forefront of your business? If not, why? Why aren't you considering the customer experience first? Do you know that it's much more expensive to pursue new customers vs. nurture the customers you currently have? When you aren't nurturing your current customer and giving them a great experience, you are setting yourself up for negative reviews, which can hinder your business.