Authors

A distinct pleasure to welcome Martha Pease to the show! Martha is a regular CNN contributor, the CEO of DemandWerks, and the author of a new book called Think Round: How to Own the Future by Focusing 100% of Your Company on Customers and Consumers 100% of the time. Some notes from the discussion: Why […] The post Martha Pease: Using empathy to become consumer-accountable appeared first on .