Revenue Marketing Radio With Debbie Qaqish

S03Ep08: Three Marketing Pioneers Discuss the Rise of SMOPS

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Sinopse

Find out how three companies have combined traditional sales and marketing functions to form a revenue marketing team and a customer-centric approach. The structural siloes within sales and marketing are getting in the way of sales and marketing revenue alignment and in adopting a single customer-centric company-wide capability.  Today’s marketing team is chartered with making a revenue impact but continue to find this challenging.  In addition, improving customer engagement and sharing key customer insights across the firm has been added to the marketing scorecard.  To accomplish these milestone changes in the role of marketing requires a synergistic relationship with sales which continues to be a thorny issue for marketing.  The answer is to form a new structure that smashes these barriers.  The answer is to build a combined sales and marketing operations function - SMOPS.  Listen to this fascinating interview with 3 SMOPS pioneers - Morgan Collins, Sales & Marketing Operations Manager at Phunware;  Ale