Officehours.fm
The Client Whisperer, Episode 142
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:32:35
- Mais informações
Informações:
Sinopse
What we talked about Managing expectations from the very first interaction with a client Taking ownership of every aspect of a project Addressing "issues" immediately (no festering) Adversarial relationship toward customers Handling hard conversations (and keeping the emotion out) The best (and worst) forms of communication