The Fee For Service Dentist Podcast

Dr. Josh Bernstein and his lovely wife Allison have built a thriving, self described "small boutique" FFS practice in the Oakland, California area. Communication as the best tool moving forward! The 4 key steps to their thriving practice:  1- Good continuing education. 2- Outstanding customer service and a beautiful office. 3- Marketing your practice. 4- Fixing your own teeth! The patient interview done first and foremost on the telephone with the language that you speak must be consistent and paint a picture, setting the expectations prior to walking through the door, which will be the subsequent new patient appointment. Please consider the new patient forms listed here: https://drive.google.com/file/d/1Jh5wQ-fjDw_axZqoq26VdoPy_nElgnwE/view?usp=sharing