Inner Chief Podcast

For more info check out www.chiefmaker.com.au/106 Our High performance teams series has reached part 17 and today we look at part 2 of our pillar on Tools, namely Hardware and Collateral. Last week we spoke about Scoreboards and Metrics and how you need to measure what you want to manage if you want to understand what success looks like in your business, and keep pushing the dial on performance. But today, we explore the hardware and collateral that your people have at their disposal to do their jobs. This includes their phones, computers, tools, machinery, equipment, sales, brochures, sales decks, business cards, all this kind of equipment. In this episode, I outline: What goes wrong culturally when you have the wrong hardware and collateral; How to know how much to invest in this, given it is often a capital expense and requires a return; How Scoreboards and Metrics are intrinsically linked to Hardware and Collateral; How to use Hardware and Collateral to create a happy workplace. What goes wrong when you