Rosenfeld Media

Sarah Brooks is a design leader and intrapreneur who uses strategic design and mixed-methods research to help teams and organizations reach better outcomes. She has worked in enterprise, federal, non-profit, start-up, and hybrid organizations. If you’re one of millions of US military veterans, her work at the Veterans Administration has touched your life. We are pleased to welcome Sarah as a member of the Civic Design conference (https://rosenfeldmedia.com/civic-design-2021/) and community curation team! In this Rosenfeld Review episode, she shares her experience at the VA, digging into specific challenges when working within a large org, learning what ‘patriotism’ means from people who are in the service, and how soft-skills (people skills, really) are needed at the systems level. Sarah recommends: Emergent Strategy by Adrienne Maree Brown https://www.amazon.com/Emergent-Strategy-Shaping-Change-Changing/dp/1849352607 Tickets to Civic Design 2021 are now available; register now! https://rosenfeldmedia.com