Human Resources For Small Business

Having worked with over 100,000 leaders in 35 countries, Carolyn Taylor knows what it means to affect change in the workplace. She brings her experience as a culture and accountability advisor, author, speaker, and podcast host. Here to discuss her latest book, Accountability at Work: How to Make and Keep Promises and Have Others Do the Same, Carolyn is a dependable source of inspiration and practical advice for any leader hoping to transform their workplace.  TAKEAWAYS The relationship and communication between two roles, the asker and the giver, is critical to establishing accountability. The asker wants something and the giver is in a position to deliver it. To establish and reach a goal, communication between the asker and the giver must be clear and open. Research has shown that there is a strong link between accountability and psychological safety.  An ideal scenario is one in which the asker gets what they're looking for, and the giver feels that the promise was built on their word. ABOUT THE GUEST H