Your First Thousand Clients With Mitch Russo

Rocky Romanella began a 36-year career with UPS in 1976 as a part-time loader and unloader. From there, he climbed the ranks and became The President and General Manager of UPS Supply Chain Solutions. After retiring from the largest transportation and logistics company in the world, Rocky went on to serve as Chief Executive Officer and Director for UniTek Global Services, a mid-cap telecommunications solutions company. Rocky brings over 40 years of executive business leadership to today's podcast and I believe that you will get so much value out of it. We’ll discuss:Knowing who is your customer is the first step for any new ventureUnderstanding what problem you are really solvingImportant questions to ask which can help drive growth and expand your customer baseCustomer acquisition vs customer retentionWhy sometimes compromise isn't the solutionThe building blocks of successful businessGetting out of your comfort zoneWhat Rocky is most excited about todayThe “Change the world” questionResources Mentioned