Exponential Etfs Exceptional Podcast

Dr. Claes Fornell - A background in Swedish cryptology | Convergence of econometrics and psychometrics | Developing the model to measure customer satisfaction (EP.16)

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Phil Bak is joined by Dr. Claes Fornell, Chairman of Exponential ETFs and Founder of the American Customer Satisfaction Index (ACSI), to discuss the birth of a monthly economic indicator of the quality of economic output.