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Bullied Consumer Initiates Legal Action
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:03:50
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When Cindy Cox, a disabled United States Navy Veteran, ordered an iPhone case from online store Accessory Outlet, she got much more than a case for her phone. She alleges she was bullied. Now, she is asking the court for a declaratory judgment against the company. It all began July 6 when Cox, of Kenosha, Wisconsin, ordered a case for her phone for just under $40. When the tracking number Accessory Outlet provided indicated that the order hadn’t shipped after ten days, she tried to cancel the order. Accessory Outlet refused. When Cox said she would contact her credit card company, Accessory Outlet demanded that Cox pay $250 under its “Terms of Sale.” The terms state,“You agree not to file any complaint, chargeback, claim, dispute, or make any public forum post, review, Better Business Bureau complaint, social media post, or any public statement regarding the order, our website, or any issue regarding your order, for any reason, within this 90 day period, or to threaten to do so within the 90 day period, or i