Autism Advantage
Typical Staffing Needs – Recruiting Training Deploying
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:30:23
- Mais informações
Informações:
Sinopse
Welcome to the Autism Advantage podcast! I’m your host, Tom D’Eri, and my co-host for this season is Tom Sena. Throughout season 2, we’ll be chronicling the process of opening a second location of Rising Tide Car Wash, where we employ people with autism. In the first half of this season, we’ve already covered a lot of ground! We’ve discussed planning the new location, interviewing dozens of people in one day, the pre-training process for our new employees, the live training process, and the successful opening of Rising Tide’s second location. Now, moving into the second half of the season, we’re ready to talk about the other 20% of our staff -- the employees who don’t have autism. These employees are incredibly important to the overall structure of the organization. They help coach and train the rest of the employees, and are generally the frontline for customer experience. They navigate the communication, explain the service, and set expectations. While they’re vital to our organization, it can be challengin