Extraordinary Women Radio With Kami Guildner

Susan Frew – Inc5000 Business Owner, Award Winning Coach and Author – Episode 215

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Sinopse

Today I'm pleased to introduce you to Susan Frew, who shares her riveting story of growing her company 535%, making the INC5000 list, and then almost losing it all because of a bad hire. Susan’s’ employee left her company 100’s of Thousands of dollars in debt. Susan then went out on the “skinny branches” and courageously saved her company. Susan shares this story and more! She shares the lessons she learned through this courageous journey, and gives you important wisdom to build into your own business. She revolutionized the “12 points of love” that streamlined the unique and effective her company's customer service experience. The “bad apple” that ultimately made her experience the downhills of disconnecting with one’s authentic stories and brought her business to the point of bankruptcy. She discusses how she can relate with Michael Michalowicz’s “Profit First” and how she utilized the same concepts to revive her business and pull it out of the brink of debt. The Universe’s rainy connection to her life and