Fisher Executive Education

Episode 35: Problem Solving in Medicine

Informações:

Sinopse

Dr. Hanah Polotsky, physician and director of continuous improvement at Kasier Permanente group, joined Aravind to discuss a problem solving method for physician-led organizations called SOAP. Polotsky describes the subjective, objective, assessment, and plan aspects of SOAP, and how they lead to operational excellence within medical processes.