Morgan & Westfield - Deal Talk

Do you know what your customers really think about you and your company, or are you just happy that the orders keep coming in? Truth is, your best customer could be this close to leaving you and doing business with your competition. So how do you keep your best customers truly happy while working on attracting new ones? Our guest on this segment of “Deal Talk” started his career knocking on doors before leading a successful national sales team. He joins us to share important tips that apply to both B2C and B2B organizations. His is Craig Klein, and he is president and CEO of Sales Nexus.