Commerce Now
Always-On, Always Available Retail Self-Service
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:19:44
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Sinopse
Summary: Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world. Related Links: Lynn Beattie LinkedIn Profile Jerry Langfitt LinkedIn Profile Related Content: Driving Availability in a Complex Retail Environment Whitepaper Diebold Nixdorf.com/Availability Transcription: Jerry Langfitt: 00:15 Hello everyone, thank you for joining us today. I would like to welcome today's guest, Lynn Beattie, who leads our Retail Strategy at Diebold Nixdorf. Welcome Lynn, thanks for joining me today. Lynn Beattie: 00:25 Hi Jerry, it's a pleasure to be here. Jerry Langfitt: 00:28 Today's consumers' behavior is shifting in two important ways. They're increasingly more reluctant to stand in lines to check out, and showing a greater desire to be i