Adaptive Path Podcast
UX Week 2007 | Capturing the Whole User Experience
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
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Sinopse
Businesses that pay attention to the entire spectrum of customer interaction, and actually get it right (at least most of the time), win their customers’ attention and loyalty. And the key to creating a business that addresses the entire spectrum of user experience is to build empathy with your customers.
