Howard Farran Dds, Mba
Day 5: How to Become a Consumer Focused Dental Office
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 1:08:23
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Sinopse
This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will discuss the first and second laws of customer service are. Understand what two things a dentist must focus and maintain a balance on with his or her patients. Finally, learn what the “Golden Rule” of dentistry is.
