Insights With Trent Munday

Thanks to the capacity limits forced on many businesses due to COVID-19, customers are these days needing to make bookings in advance. Whenever they make a booking, you, as the business, now have their direct contact details. So use them! Not to try to sell them. Not to market to them. But to create meaningful, thoughtful connections with them. Not sure how to start? Try by just saying something like, "Thanks for your support!" #custoercontact #connection #thankyou