Pex Network | Process Excellence Network

Tony Saldanha joins us and shares the careful steps that need to be taken in order to implement automation and improve processes: "I think you almost have to have a parallel strategy of automate and transform or disrupt. Because when you kind of look at things like data and AI, I think that's your disruptive part. And you have to be able to walk and chew gum, which is operate and automate and disrupt at the same time."