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Listen Here: New York Times best-selling author Jay Baer’s newest book, Hug Your Haters, focuses on how, where, and why people complain about the service they receive. Written as a response to the rise in online complaints, Hug Your Haters argues that the business mindset to “pick and choose” as to when to respond to customer […] The post Podcast: Hug Your Haters appeared first on JenningsWire.