Gartner Thinkcast
Gartner ThinkCast 143: Prove Your Customer Experience ROI
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:19:08
- Mais informações
Informações:
Sinopse
Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.