Community Signal

Community pro Andrew Thomas was recruited by Northwestern Mutual while working at Shapeways. On this episode, he talks about what it’s like to go from a 200-person startup to an organization with over 7,500 employees that has been around for over 160 years. With more teammates and internal knowledge comes the added responsibility of continuously learning, introducing yourself to new people, and advocating for your work across the organization. Andrew and Patrick also discuss: The standardization of knowledge management practices How Andrew thinks about self-care and burnout for himself and for his team Getting buy-in and advocating for your work in a 7,500+ person company Our Podcast is Made Possible By… If you enjoy our show, please know that it’s only possible with the generous support of our sponsor: Discourse. Big Quote Standing out on LinkedIn as a community manager (04:16): “I think [I got noticed by Northwestern Mutual because I listed] out the tools that I have had experience with. My job is to ma