Community Signal

How The New York Times is Building Thoughtful Comment Sections in the Trump Era

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Sinopse

Over the past few months, Patrick has spoken to several leaders in the world of journalism and for this episode, we’re welcoming back Bassey Etim, community editor at the New York Times. Bassey was originally on Community Signal in December of 2015 and it’s overwhelming to think about how public perception of the media and the Times, in particular, has changed since then. To give you some context, Barack Obama was still in office at the time of that interview and Donald Trump had yet to win a primary. Patrick brings up an important question during this conversation: How are moderators at the New York Times doing? And perhaps that question can largely be answered by how Bassey manages his 14-person team. He shares how the team blows off steam, what he does to advance people within his team, and how he views AI as a human-powered tool to moderation, not a human-replacing one. Is it Bassey’s emphasis on people and objectivist journalism that powers a positive environment amongst his team and the comment sections