Ponderings From The Perch

How to Fight Complacency and Be Vigilant! with Len Herstein

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Sinopse

Does your company or team (marketing, sales or dodgeball) take part in the crucial practice of briefing and debriefing? If not, please see the definition of “crucial” and then continue reading to learn how to Be Vigilant! Many companies have undergone major changes due to recent global events, this we all know, but what we often don’t consider is if these blindside adjustments were due to an issue rooted far deeper in strategy and day-to-day operations. Enter, complacency.  com·​pla·​cen·​cy | \ kəm-ˈplā-sᵊn(t)-sē, noun: self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies “If you ask most people in business, whether they debrief things today, most likely they'll say yes, but most people do it when things go wrong and it becomes a blame game. What we don't do, a lot of the time, is self-reflection. Debrief when things are going right. The reality is that so much of complacency is bred in success.”  - Len Herstein, Author of Be Vigilant! In this episode of Pondering