BANK ON IT

About this nugget: This nugget was pulled from episode 286 from an interview with Jimmy Chen from Propel.  This nugget is on observing customers on your way to a new business model. What is a nugget of the week?:  The host John Siracusa has recorded over 300 episodes as the host of the Bank On It fintech podcast where he interviews founders building the future of fintech and the VCS/Angels who fund them.  With each interview there’s this wow moment when the person interviewed has shared something really special, unique or a reminder on how founders or investors should think. So, here we are delivering those moments to you in the form of a bite sized nugget. About Jimmy Chen: Jimmy is the founder and CEO of Propel, a company that builds software to make safety net services more user-friendly. They are the makers of Fresh EBT, a free smartphone app that empowers over a million families nationally who receive food stamp benefits (SNAP) to improve their financial health. About the host: John, is the host of the