Face Forward

Episode Summary:  On this episode of Building Better Cultures we’re checking in with Kevin Empey, Managing Director of WorkMatters, who first shared thoughts about pandemic fall-out back in March 2021 (Ep 61)   Kevin details various models going forward and where the priorities must lie for leaders invested in cultivating agility as well as sustainability. The need for onsite collaboration and innovation is real, but so are the advantages virtual workers have seen in skipping their commutes. Are hybrid solutions a brilliant compromise or the source of confusing mixed messages? Finding the right balance will require leaders to develop experiential metrics as well as communications that resonate with the hearts and minds of employees. “We have an opportunity to reset workplace culture and reaffirm it,” says Kevin. “And also maybe to lose some of those values that we said were important, but in fact actually are not.” Employee experience and servant leadership loom large on the new Work 4.0 horizon – one idea