The Leadership Japan Series By Dale Carnegie Training Japan

In Part One we covered principles 1-7 and we continue looking at some fundamentals we all know but may have forgotten or may have neglected.   Truly respecting others is the bedrock of motivation. This idea of respecting staff by the boss makes sense except when we realise that 80% of the team, by definition, are either average or low performers. Maybe the boss is frustrated with some performance levels and maybe they are digging the hole deeper for themselves by applying the wrong motivation formula and not communicating to their 80% cohort that they are valued and respected too.   People work for money, but go the extra mile for recognition, praise and rewards. Frederick Herzberg’s research on motivation said that salary was only a “hygiene factor”. In other words, people expect to get paid fairly for their work, so money isn’t everything. Of course, major money does speak loudly to certain people, though most people are not getting paid the astronomic packages we see in the finance industry for example.