My Quest for the Best with Bill Ringle

Lee Cockerell, author of Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Bill Ringle and Lee Cockerell discuss how the Disney exec team relied on adaptability to customer feedback. >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. #pp-podcast-7123 .ppjs__script-button { display: none; } #pp-podcast-7123 .pod-entry__author { display: none; } Lee Cockerell, author of Creating Magic: 10 Common Sense Leadership Strategies from a Life at DisneyShow Podcast Information Top 3 Takeaways from this Interview The highest customer satisfaction levels come from positive employee interactions.Leaders, as well as all employees, must question everything. This does not mean being contrary or argumentative.Be open to relishing and welcoming problems; they are opportunities to improve policies, procedures, and processes. Interview Insights Read the Show Notes from this Episode Lee te