What Works | Small Business Podcast With Tara Mcmullin

In This Episode: * The key values that coach Mara Glatzel has built her business on* How her human-first approach to business gives her a framework for caring for herself and for her clients* The belief systems she’s worked on unlearning to better fulfill her values* How being “well-resourced” gives her what she needs to respond when things get stressful Years ago, I was the trainer at the Borders Books & Music I worked at. It probably won’t surprise you that I loved this role. I poured over the training manuals. I thought about better systems for acclimating a new bookseller to a store with some 90,000 titles. I took seriously my job to communicate company policy, as well as the special privilege of working for a company with a mission and values like ours. You can imagine me now putting air quotes around “special privilege.” Understandably, I couldn’t remember the company’s mission and values now. So looked them up and found them on an old Blogspot blog from around the time I recit