What Works | Small Business Podcast With Tara Mcmullin

In This Episode: * How I decide what roles to hire for (and why understanding our team structure is key)* When it’s time increase capacity by hiring versus fixing messy operations* Why you don’t want to clone yourself to get more done* How product and operations can overlap to creating some really exciting opportunities When I say I’m an introvert, I mean I’m a hardcore introvert. People don’t believe me when I say that because I’m loud and enthusiastic—but being loud and enthusiastic is not the same thing as being extroverted. If you spend more than an hour with me in a social situation, you’ll see the life drain from my eyes as my internal batteries release their last burst of energy. I wish I was kidding—but I am not. I also happen to be an introvert surrounded by extroverts. I’m an internal processor surrounded by external processors. I’m an avoider of small talk surrounded by people who love small talk. It’s a tricky situation. Who are these people? They’re my team membe