What Works | Small Business Podcast With Tara Mcmullin

The Nitty-Gritty: * How ScaleSpark founder Susan Boles uses software to solve capacity problems for her clients and help them scale up* Why she starts with a software audit before making any changes—and how you can too* What she looks for when considering what software options to go with* The first step to getting started with new software (it’s not what you’d expect!) When I first got serious about building a team and documenting our business systems… …I signed up for Asana. If you’re not familiar, Asana is a project management system that tons of people were raving about at the time. They claimed how organized it made them. they said how wonderful it was to have a checklist of everything that needed done in front of them. They loved being able to assign deadlines and delegate tasks. That all sounded marvelous. But my experience of Asana was… not so great. No matter how hard I tried to “be good”—check off all the boxes, stick to my deadlines, and process my tasks, I’d end up falli