Elite Expert Insider

Jenn Foster and Melanie Johnson co-owners of Elite Online Publishing, interview Natasha Miller about creating systems and processes to help your business succeed.  What You’ll Learn in this Episode: How to utilize a virtual assistant. How to organize your processes. How often you should be reviewing your processes. Quotes: "Really think about the client's experience. But before you think about the client's experience, You have to understand what the client really needs." (6:15) "Once you get your system and process down, and by the way, it's down for a certain amount of time, and then as you scale and grow, you will have to adjust them." (13:02) "I tell my team, I can't afford not to know what pain points you're feeling. . So ours is always being tweaked. I'm a different kind of entrepreneur. I'm a different kind of ceo. I'm very much not micromanagement, and I really very much rely on my team to pull the company forward." (16:56) About Natasha Miller: Natasha Miller isn’t your average CEO. She sits at th