Best Practices Of Top Practices

In this episode ToP Practices, Steve is joined by Dr. Jeanette Kern, a nationally recognized expert in the fields of cosmetic and restorative dentistry. Dr. Kern shares what it takes to understand your own core values and how to leverage them to become a more fulfilled and productive person. The tips and resources Dr. Kern [...] The post Episode 34: Building Your Vision with Dr. Jeanette Kern appeared first on Total Patient Service Institute.

In order to have a great marketing strategy, you have to put the "social" in social media! To help navigate the biggest mistakes dental practices are making when it comes to social media, we recruited Jack Hadley, one of the principals of My Social Practice - dentistry's leading expert in social media marketing. Listen NOW [...] The post Episode 33: The Biggest Social Media Marketing Mistakes Practices Make with Jack Hadley appeared first on Total Patient Service Institute.

For the last several years, Steve has been honored to present "The Last Lecture" at the Texas A&M School of Dentistry. This year, he did something different - he asked the 4th year dental students to write down their most pressing question or concern on their mind. Their answers led to 3 quick reminders to [...] The post Episode 32: A Practical Guide for Decision Making appeared first on Total Patient Service Institute.

No matter where you are in your career, there are some trends in clinical dentistry that merit some serious consideration. While new developments happen on a regular basis, it takes 20-25 years for many of them to make it to the front lines of healthcare. In this episode of ToP Practices, Steve takes a look [...] The post Episode 31: Dental 2059 appeared first on Total Patient Service Institute.

For decades the hygiene department has been treated like a necessary evil in the dental practice. No More! With what we know NOW about the true nature of periodontal disease, the hygiene department has the potential to become a major center for health, wellness and production in the practice, changing and savings patients lives. In [...] The post Episode 30: Reinventing Your Hygiene Department with Andrea Owens, RDH appeared first on Total Patient Service Institute.

Decisions, decisions. We make them every day, some more consciously than others. But we are always making decisions. Why, then, do we make such poor team decision? They are different than individual decisions and we usually mess it up. In Episode 29 of ToP Practices, Steve focuses on three different team decision and how to [...] The post Episode 29 – Three Team Decisions appeared first on Total Patient Service Institute.

In the digital age of internet marketing, online reviews, and social media, asking for referrals can easily be forgotten. While reviews help your marketing just like asking for a testimonial, they are reactive - people see them when they are already looking for a dentist. So, what is your asking for referrals system? Consistent results [...] The post Episode 28 – Never Ask for Referrals…Unless You Do These 4 Things! appeared first on Total Patient Service Institute.

One thing we believe is that it is a lot easier to copy genius than it is to create mediocrity. With that, we are constantly on the search for genius in lessons learned that can be applied in any environment, as well as mentors. We were excited to meet our newest mentor, The Iron Cowboy [...] The post Episode 27 – Doing the “Impossible”: Secrets from the Iron Cowboy appeared first on Total Patient Service Institute.