Tedtalks Business

Our brains create categories to make sense of the world, recognize patterns and make quick decisions. But this ability to categorize also exacts a heavy toll when it comes to unconscious bias. In this powerful talk, psychologist Jennifer L. Eberhardt explores how our biases unfairly target Black people at all levels of society — from schools and social media to policing and criminal justice — and discusses how creating points of friction can help us actively interrupt and address this troubling problem. After the talk, host Modupe Akinola gives us tools and tactics to counteract bias when it comes to giving feedback at work.

Capitalism urgently needs an upgrade, says PayPal CEO Dan Schulman, and it starts with paying people enough to actually invest in their futures. He explains the epiphany that led PayPal to create a whole new metric for adequate pay, Net Disposable Income, and why investing in employees' financial health is just good business. After the talk, host Modupe Akinola makes the case for going one step further and considering how fair pay might actually mean something pretty different for every employee.

"If we know that micromanagement isn't really effective, why do we do it?" asks Boxed.com founder Chieh Huang. In a funny talk packed with wisdom and humility, Huang shares the cure for micromanagement — which is also a prescription for innovation and happiness at work. Host Modupe Akinola explains how freedom from excessive scrutiny even benefits us biologically.

Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.

Often it feels like the only thing we can agree on is that we can't agree on anything. World debate champion Julia Dhar offers three techniques to reshape the way we talk to each other so we can take our disagreements somewhere fruitful — over family dinners, during work meetings, and in our national conversations. Plus host Modupe Akinola explains why better arguments might start not with arguments at all, but with better questions.

When promising projects crash and burn, it's not always because of glaring mistakes. Venture capitalist John Doerr reveals it's often because those projects were linked to the wrong objectives. Get Doerr's practical guidance on how to set and execute on audacious goals with "Objectives and Key Results," or OKRs — a goal-setting system that's been employed by the likes of Google, Intel and Bono — plus host Modupe Akinola's twist on the importance of timing.

You know you need a mentor to advance your career, but have you ever considered who your sponsor is? Carla Harris, vice chairman at Morgan Stanley, explains the crucial importance of identifying a person who will speak on your behalf in the top-level, closed-door meetings you're not invited to (yet). Learn why your pool of potential sponsors is bigger than you might think—and how to think carefully about how to present yourself to them.

When confronting huge challenges, sometimes the greatest strength a leader can show is to admit uncertainty. Former Danone North America CEO Lorna Davis learned that the hard way, then discovered the power of publicly committing to big, bold goals—and then inviting others to help her meet them. Host Modupe Akinola shares the benefit of being a collaborative leader—no matter where you are in your career.

TED Business is re-launching Oct. 12 in audio with a fresh new sound and a terrific new host, Columbia University's Modupe Akinola. New weekly episodes every Monday will bring you the best talks on business delivered on the TED stage, AND a post-talk lesson that helps you apply these ideas to your own life. Get a first slice of the new sound here.