Relatable Leader

What can you learn about a person in 12 minutes? It depends on the quality of your questions. Engel Jones set a lofty goal to talk with more than one thousand people within a few months. He's talked with people around the world and I was fortunate to be one of them.  I encourage you to subscribe to his podcast and benefit from his 12 Minute Convos with people working in a variety of industries. 

When you transition to a leadership position, you develop skills in four key areas: relationship building, leadership style, task direction, and performance standards. Listen to this episode and gain insights and directives in each of these areas.  If you have been struggling to just keep your head above water lately and maintain the existing work load, it's probably important for you to listen to Part 1 and 2 of these leadership episodes so you can refocus on each of these areas.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Managem

Too many times people are promoted to leadership positions because they are good at the tasks of their front line job. This does not, however, mean a person has leadership skills. To make the situation even more challenging, many people do not benefit from leadership training. They are told to figure it out as they go, or told they will be temporary until someone is hired - and that can go on for year.  This episode is Part 1 of 2 episodes focused on the transition to leadership with specific guidelines you can follow to succeed when you are new to leadership, or in a leadership role without the benefit of leadership mentoring. 

Don't let public speaking fears block your career options and influence possibilities within your organization! Too many people get lazy about staff meeting prep and don't use these opportunities to inspire action and educate.  In this week's episode I share the rating sheet points I used in my Business Communication college course. So many people were fearful of this assignment, but were delighted by their success!  Don't be the boring manager or supervisor employees dread. Follow these rating sheet tips and create more value in every staff meeting or presentation!

Today's professional is wise to be prepared to share quality content through your phone, tablet, or laptop. From the field or from your office, sharing information with your team or customers is a core skills for many of us. Unfortunately, too many people are using email for this function, and the content is often lost to future employees. Instead, train your team to create short presentations and establish a training library of content for your department or company.  Establish a naming convention for your presentations and require everyone follow it. This makes it easy to search presentations and key words. 

Maximizing Team Performance is one of the training titles we can offer your supervisors and managers through our Development Dimensions International training program. It is through this company that I hold one of two international training certifications, and this topic is a good example of the type of value offered through their programs.  In Episode 125, I covered RESULTS and COMMITMENT. In this episode, I cover COMMUNICATION, PROCESS, and TRUST.  This topic is available as a webinar I can facilitate for your team of supervisors and managers.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders

Trying to figure out what makes every team "tick" can be challenging, especially as team members change and your industry evolves. These 5 Team Success Factors will help you maximize team performance.  For each success factor, I provide key points to consider as you lead and engage your team.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations. Relatable Leader Website Get Catherine’s products at her online Zazzle store: Goggia Graphi

It can be tough to face job interviews and explain past circumstances you don't feel good about. This episode provides specific tips for those who have worked hard to turn things around and want to move forward in a positive employment future.  I'm providing this episode in case any of my primary audience members know someone who needs this information.  This presentation was purchased by the Butte College Career Center and was produced by The School Company to increase employment rates for those who have struggled in the past.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send m

Listen and schedule these four concepts into your next team meetings so you can raise the bar on creating unique service experiences for the people you serve and the people you work with. Before you get to work every day, it's important to choose the attitude you want to have. You make the decision to provide excellent service, both internally and externally. And, you decide if you are going to be a person who is fun to work with.  What if, on job descriptions, we could write: "Others duties as needed, including being fun to work with 40 hours a week,"?  Applying the four concepts outlined in this episode will help you enjoy your work and provide higher levels of customer service. The presentation you hear in this episode was purchased by The Butte College Training Place, Office of Contract Education, as part of the customer service series I facilitated. You can find these products at:  https://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=fish+catch+the+energy Get Catherine Gog

Are you paying attention to the changing aspects of your work environment? Are you keeping track of industry trends? If the goals of your department shifted dramatically in the new year, would you be ready to adapt? Do you know what is important to you at work, and do you have plans A, B, and C in place so you are prepared to get your needs met when things change at work?  It's not a question of IF things will change, it's a matter of WHEN they will change. Too many employees waste time and energy wishing things weren't changing.  In this episode I refer to Spencer Johnson's, "Who Moved My Cheese," products and you can find that books and his current products at: https://www.amazon.com/s/ref=nb_sb_ss_c_1_15?url=search-alias%3Daps&field-keywords=spencer+johnson+books&sprefix=spencer+Johnson%2Caps%2C774&crid=24I1TECXEGDKT The videotape audio used in this episode was purchased by The Butte College Training Place for use in my Managing Change training.  Get Catherine Goggia’s book, “LIVE IT! Masterin

During an average month, how many co-cultures do you participate in? How many co-languages are you speaking in combined personal and professional experiences? This episode provides a useful overview of considerations we should think about and apply to make the most of intercultural communication opportunities.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations. Relatable Leader Website Get Catherine’s products at her online Zazzle st

Many people don't have a supervisor or manager cheering them on at work, or calling them out when they aren't doing their best. Imagining what the mentors in your life would say to you now as you look back at the past year and plan for the next year can be a powerful exercise for my clients.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations. Relatable Leader Website Get Catherine’s products at her online Zazzle store: Goggia Graphic

When I taught a diversity unit for one of my classes, I wanted it to be fun and interesting for students. In this episode you will hear a compilation of clips I used for one of the activities. Discussion afterward included how these clips made them feel and how the people highlighted correspond with people we might meet or work with today. Oddly enough, almost 20 years later, diversity continues to be a hot topic in our country and at work. 

Different cultures may respond to the same situation with a variety of approaches. Relatable Leaders learn how to bring the best out of each individual while recognizing the value in those differences. Listen to this episode to gain tips for facilitating important discussions.  While speaking, reading, and writing English might be a requirement at your work place, are there opportunities for building a more inclusive environment by publishing your mission and values in multiple languages? Would it increase efficiency to publish work instructions in multiple languages? While some organization leaders embrace these questions and the discussions that follow, others become angry at the mere suggestion of supporting diverse work forces by overcoming potential communication barriers through mulit-language communication efforts.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-

Role playing for training participants inspired this episode where I provide dialogues for some common challenges leads and supervisors face when they take over leadership for an existing team.  You have heard me say some of these things during the coaching employees episodes, but people tell me reinforcing these dialogues is useful.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations. Relatable Leader Website Get Catherine’s products

If you facilitate meetings, it's important to know when meetings are necessary and practice excellent facilitation skills. Listen to hear some of the personality types that rob value from your meetings and how you can control these behaviors and steer employees toward quality contribution.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversations. Relatable Leader Website To learn more about Catherine’s projects outside of her focus on lead

Be sure to catch Episode 114 if you haven't heard Negotiation Skills 1 yet.  In this episode I review some of the elements of the negotiation blue print I created for my negotiation skills training. This is the sound track for a lunch and learn session I facilitated for a work team that included several sales people.  Negotiation skills are a core competency in any role - or relationship.  Get Catherine Goggia’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” on Amazon: https://www.amazon.com/LIVE-Mastering-Positive-Attitude-Habits/dp/1534666923/ref=sr_1_1?s=books&ie=UTF8&qid=1491232688&sr=1-1&keywords=catherine+goggia+attitude Does your role include responsibility for employee performance discussions? If so, those conversations just go a lot easier for you! Go to the Relatable Leaders website and send me your email request for the Performance Management Worksheet, a discussion tool that organizes all the key points of these important conversa