Entrearchitect Podcast With Mark R. Lepage

Designing a Referable Client ExperienceIn this episode of the EntreArchitect Podcast, Stacey Brown Randall shares why designing an intentional client experience is the key to long-term business success. She explains that every business, whether by design or default, has a client experience—and those touchpoints deeply impact how clients feel throughout their journey. Stacey emphasizes the importance of understanding not only the logical side of client satisfaction but also the emotional journey clients undergo, revealing how these elements shape lasting impressions and loyalty.As the author of the new book, The Referable Client Experience, Stacey offers fresh insights into how businesses can foster relationships that naturally generate referrals. She draws from her expertise in teaching entrepreneurs and business owners how to create trust and connection without manipulation, incentives, or even asking for referrals. Her strategies provide a framework for building relationships that lead to repeat business an

How AI is Reshaping the Architect WorkflowIn this episode of the EntreArchitect Podcast, Mark R. LePage sits down with architect and entrepreneur Greg Holman, AIA, founder of Studio 27 and creator of CADMonkeyAI. Greg shares his journey from earning his Master of Architecture at Texas Tech University to managing multimillion-dollar projects and eventually launching his own practice in Roswell, New Mexico. With over two decades of experience across diverse project types, Greg brings both a seasoned design perspective and an entrepreneurial mindset to the conversation.The discussion explores how artificial intelligence is reshaping the workflow of architects, particularly within small firms. Greg explains how CADMonkeyAI, his new platform, streamlines building system and material selections by leveraging manufacturer data and AI-driven efficiency. He highlights the opportunity for architects to reclaim valuable time for creativity, collaboration, and client relationships by integrating smart technologies into t

Rebuilding the Fabric of a City with Purpose and DesignIn this episode of EntreArchitect, citizen architect Kurt Neiswender, AIA, shares how he is rebuilding the fabric of a city with purpose and design. With over two decades of architectural experience, Kurt has dedicated his work to advancing low-to-no energy consumption projects that not only meet but often exceed net-zero standards. Through Urban CoLab Architecture, he is pioneering solutions that integrate building and landscape design in ways that reduce environmental impact while also fostering healthier communities. His efforts extend beyond traditional practice, weaving together social, political, and economic threads to create meaningful change through architecture.Kurt reflects on the city of Flint, Michigan, a place emblematic of resilience and struggle, where his projects focus on affordable housing, sustainability, and long-term community well-being. By prioritizing engagement, he demonstrates how architecture can be a catalyst for empowerment a

Building a "Back Office in a Box" for Small Firm ArchitectsIn this episode of the EntreArchitect Podcast, Mark R. LePage welcomes Evin Wick, a former tax lawyer who transitioned into the world of fintech entrepreneurship. Evin shares the story behind his company, S Works, an AI-powered back office solution designed to support small businesses and solo professionals. He reflects on his journey through tax law and product leadership in fintech, and how those experiences shaped his vision for simplifying bookkeeping, payroll, and tax compliance.The conversation dives into the unique challenges faced by architects and other small business owners who often struggle with financial organization and entity setup. Evin explains how technology, and specifically AI, can transform tedious tasks into streamlined, automated processes that free up valuable time. By automating 96% of transaction classifications while keeping human experts just a click away, S Works balances efficiency with personalized service. He also highl

Introducing Flying Solo with Katie Kangas, a podcast where professionals share how they have pursued their dreams of architectural practice and design. Listen to the full season 1In this episode of Flying Solo, host Katie Kangas explores what it really means to fly. She begins with perspective—examining why choosing to step into the unknown and aiming for “blue oceans” can open up new horizons for both personal life and professional practice. Drawing inspiration from Blue Ocean Strategy by Renée Mauborgne and W. Chan Kim, Katie reflects on how architects and solopreneurs can create fresh opportunities rather than competing in overcrowded markets. Flying becomes a metaphor for dreaming big and daring to venture into new territories.Katie then shifts to how Solopreneurs must pivot in professional practice. Just as birds adjust midflight, entrepreneurs must cultivate adaptability and nimbleness. She highlights the precision of a hawk shifting direction in the air—its sharp instincts serving as a powerful model f

Flying Solo: Introducing the Newest EntreArchitect PodcastIn this episode of EntreArchitect, Mark R. LePage welcomes Katie Kangas, a solopreneur architect and the host of the brand-new podcast Flying Solo. Katie shares her journey from growing up in the Black Hills of South Dakota to founding her own practice, Pasque Architecture, in Minnesota. She reflects on the challenges and rewards of running a one-person firm and how her experiences inspired her to create a platform designed to encourage and support other solopreneur architects.Mark and Katie dive into the importance of storytelling in architecture and how personal narratives can strengthen connections with clients and communities. Katie explains how her process-centered practice blends simplicity, function, and beauty to create meaningful designs. She also opens up about balancing family life with professional growth, living in Ham Lake with her husband and three young daughters, while pursuing creative passions like ceramics, writing, and kayaking.Tog

Navigating Uncertainty: Economic Trends Every Small Firm Must WatchIn this episode of EntreArchitect Podcast, Mark R. LePage welcomes Kermit Baker, Chief Economist for the American Institute of Architects, for an in-depth conversation on how small firms can navigate today’s uncertain economic climate. Kermit unpacks the shifting landscape of the U.S. economy, the role of architecture within it, and why keeping a close eye on key indicators can help firms prepare for what’s ahead. From construction demand to housing starts and client investment trends, he explains the signals architects should monitor to remain proactive rather than reactive. His insights make clear that economic fluency isn’t optional for firm owners, it’s essential to building resilience.Kermit also emphasizes the importance of strengthening client engagement in times of uncertainty. He shares how firms can position themselves by leaning into their unique competitive advantages, fostering trust, and maintaining clear communication with clien

ESOPs for ArchitectsIn this episode of Build Smart, Mark R. LePage sits down with Matt Middendorp, Director of ESOP Consulting at Vision Point Capital, to demystify the world of Employee Stock Ownership Plans (ESOPs) for architects and design firm owners. They explore how ESOPs work as both a business transition strategy and a tool for building long-term employee wealth. Matt explains the financial and cultural benefits of this model, from creating buy-in at every level of a firm to offering owners an alternative to traditional succession paths. He also outlines common pitfalls to avoid when approaching an ESOP and stresses the importance of aligning company culture with ownership goals.Matt shares his personal journey into the ESOP space, beginning with his time at an ESOP-owned company during college that sparked his passion for employee ownership. With a background spanning banking, entrepreneurship, and consulting, Matt brings a rich perspective on how ESOPs can change the trajectory of a business. He hig

Why He Left Architecture Behind to Solve the Industry’s Biggest ProblemsRobert Yuen’s path to entrepreneurship didn’t begin in a boardroom, it started in the studio. Trained as an architect, Robert quickly realized that while architects loved design, they were struggling with the business side of running a firm. That insight led him to co-found Monograph, a platform built specifically to help architecture and engineering firms manage projects, budgets, and resources more effectively. In this conversation, he shares how Monograph evolved from a simple website builder into a comprehensive project management tool, highlighting the hard lessons and breakthroughs along the way.In this episode, listeners will hear Robert’s reflections on navigating funding rounds, scaling his team, and steering Monograph through the uncertainty of the COVID-19 pandemic. He opens up about mistakes that became turning points, how his perspective on leadership has shifted, and why resilience matters more than perfection when building

Building Websites That Work for Small Firm ArchitectsIn this episode of EntreArchitect, Mark R. LePage sits down with Bryon McCartney, co-founder and CEO of Archmark, to unpack the findings of a new business report on architecture firms. Together they explore why an effective online presence has become a non-negotiable for architects who want to grow their practices. Bryon explains how many firms still treat their websites as static portfolios when, in reality, they should function as dynamic business development tools. The conversation emphasizes the role of visibility, SEO fundamentals, and strong website content in reaching and engaging potential clients.Bryon shares common pitfalls he sees in the industry, from neglected websites with too little content to messaging that focuses more on the architect than the client. He stresses that architects who adopt a client-centered approach to their marketing see stronger results, attracting higher-value clients who understand and appreciate their expertise. Mark a

How to Become Irreplaceable as a Small Firm ArchitectIn this solo session of the EntreArchitect Podcast, Mark R. LePage addresses the urgent question many architects are asking: how do we remain relevant as AI and automation reshape the profession? He emphasizes that the answer doesn’t lie in outpacing technology at technical tasks, but in doubling down on what machines cannot replicate. Authority, strategy, and authentic human connection are where architects can build irreplaceable value for their clients. This episode reframes the role of the architect as more than a designer—positioning you as a trusted leader who guides people through some of the most significant decisions of their lives.Mark introduces five key commitments every architect can adopt to stay ahead in this new landscape. These commitments focus on building trust, communicating with authority, and thinking strategically about the client’s full experience. Rather than allowing automation to reduce your role, these practices expand your influe

Why Most Firms Stall (And How to Scale Without Breaking)In this episode of the podcast, Mark Orttung, CEO of Projectworks and Chair of Provoke, unpacks why so many service-based firms hit growth plateaus—and how to scale without breaking. Drawing from his decades in the tech industry, Mark shares lessons learned leading high-growth companies like Nexient and Bill.com, as well as his time in product leadership at GetThere, Genesys, and Rearden Commerce. He explains the critical balance between selling work and hiring staff, why defining a unique value proposition is non-negotiable, and how transparency in financial management drives long-term success. Listeners will gain actionable insights on adopting a growth mindset and structuring operations to support sustainable scaling.Mark also offers an inside look at how Projectworks is using AI to transform service firm management. He highlights how leveraging technology can help smaller firms optimize staffing, forecast revenue, and improve project delivery without

Unapologetically DOPE: Building an "Empire" on Her Own TermsDanilda Polanco is unapologetically redefining what it means to be a woman in architecture and construction. As the founder of DOPE Architecture Inc., a woman-owned design-build firm in Denver, Danilda shares how her journey from the Dominican Republic to running a successful practice is fueled by purpose, intuition, and a passion for transforming lives through design. In this episode, she walks us through her early dreams of becoming a scientist, her pivot to architecture, and the pivotal moments that shaped her bold, people-first approach to building.More than just creating beautiful spaces, Danilda is committed to empowering clients, especially women, to feel seen, heard, and supported throughout the design process. She shares the behind-the-scenes challenges of launching her own firm, the lessons she’s learned about marketing and boundaries, and how she stays rooted while navigating the demands of motherhood, entrepreneurship, and community leade

Contemporary Southern Vernacular: Designing Sustainable Homes for Hot, Humid ClimatesIn this episode of EntreArchitect podcast, Mark R. LePage sits down with Jane Frederick, FAIA, 2020 President of the American Institute of Architects and principal of Frederick + Frederick Architects. Jane reflects on the path that led her to co-found her award-winning firm in Beaufort, South Carolina, and how her passion for sustainability shaped their focus on climate-responsive residential design. She also shares insights from her co-authored book, Contemporary Southern Vernacular, which offers strategies for building sustainable homes in hot, humid climates.As a leader in the architectural community, Jane opens up about her role as AIA President during the pandemic, a time that tested adaptability and resilience. She discusses the realities of running a small firm, the value of collaboration, and the importance of architects staying engaged with their local communities and policy decisions. From planning boards to zoning

AIA Contract Documents for Small Firm ArchitectsIn this episode of EntreArchitect Podcast, Mark R. LePage speaks with Mike Koger, Associate General Counsel at Perkins&Will, about the critical role of AIA Contract Documents in small firm practice. Mike shares his unique path from architect to attorney, offering insights into how legal expertise can strengthen architectural practice. He discusses the importance of setting clear expectations with clients and how small firm architects can use contracts to manage risk and protect their businesses.The conversation also explores common legal challenges small firms face, including the need for limitations of liability and the impact of rapidly advancing technology. Mike encourages architects to adopt new tools like AI while maintaining a strong understanding of their professional responsibilities. He offers practical advice on how to take smart risks and ensure contracts support the long-term success of a firm.Mike’s background in both design and law gives him a

Design Build Architects Creating Housing Where Communities ThriveIn this episode of the EntreArchitect Podcast, architect and general contractor Zach Sunderland shares how his dual expertise fuels the mission behind Haven, a certified B Corp based in Durham, North Carolina. Haven is working to solve the affordable housing crisis by creating high-quality, community-centered developments for underserved populations. Zach unpacks the challenges and opportunities within design-build delivery and how Haven integrates vision, construction, and social impact.Zach also dives into what it means to lead with purpose, from building a strong internal culture to embedding community collaboration into every phase of development. As both a leader and practitioner, he discusses how Haven is redefining what it means to be an architect-led design-build firm, balancing business operations with long-term impact. His ambitious goal? To house one million people over the next 100 years.Listeners will hear valuable insights on B Cor

AIA Fellowship for Small Firm ArchitectsIn this episode, Mark R. LePage sits down with Jim Zack, an accomplished architect and master craftsman, and Je’Nen Chastain, a business strategist and creative entrepreneur, to explore the path to achieving AIA fellowship. Jim reflects on his roots growing up on the Northern California coast, his journey from builder to architect, and his lifelong passion for merging design and construction. He shares how his early DesignBuild projects shaped his career and led to his advocacy for architect-led DesignBuild practices nationwide.Je’Nen brings her unique perspective as a strategist helping architects shape their stories and advance their careers. She discusses her collaboration with Jim on his fellowship submission, offering a behind-the-scenes look at what it takes to build a compelling portfolio and gain recognition within the AIA. Together, they highlight the critical role of mentorship, storytelling, and community support in elevating small firm architects to new leve

AI for Site Feasibility: Streamlining Zoning, Codes, and Permits for ArchitectsIn this episode of the podcast, Gayathri (G3) Venkataraman, founder and CEO of Dota.ai, shares her inspiring journey from leading product teams at Microsoft and DocuSign to launching her own startup focused on transforming site feasibility and permitting in the construction industry. Frustrated by outdated, fragmented data systems, G3 created Dota.ai to consolidate information on land use, zoning, and building codes into one streamlined, accessible platform. She explains how AI can dramatically speed up the pre-development process, allowing architects and developers to make smarter, faster decisions.G3 dives into the unique challenges of integrating advanced technology into the traditionally conservative construction sector and discusses the future potential of AI to reshape urban planning and civic tech. She also reflects on her mission to empower real estate and design professionals, ultimately driving both operational efficiency

Why Human Connection Will Define the Future of DesignIn this episode, experiential architect and design entrepreneur Kitae Kim shares how his early love for art evolved into a mission to transform how designers connect with clients. Drawing from his experiences with large-scale public art and architectural installations, Kitae discusses the communication gaps that plague traditional design presentations. He explains how current methods often fail to convey the emotional and functional depth of a design, which can hinder trust, collaboration, and profitability.Kitae introduces Foveate, a platform he co-founded to help designers present their ideas using immersive 3D tools and intuitive storytelling. By leveraging technology like VR and interactive design environments, Foveate enables a more human-centered design process that strengthens the architect-client relationship. He emphasizes that in an increasingly digital world, the future of design will belong to those who can build connection, not just concepts.Ki

Architecture After the California WildfiresIn this episode, architect and contractor Marcos Santa Ana shares how his journey—from growing up in a family of artists in Woodstock, New York to launching a design-build firm in Los Angeles—shaped his philosophy on resilient, high-performance architecture. Drawing on his international education in Denmark, Spain, and the U.S., Marcos explains how cultural influences and feng shui principles inform the aesthetic and functional qualities of his work at Alloi. He reflects on launching his firm during an economic downturn and how becoming both a licensed architect and contractor allowed him to bridge the gap between design and construction.The conversation dives into the impact of California wildfires on the built environment and how Marcos is helping redefine architecture in fire-prone areas. He details new fire protection systems, the challenges of rebuilding communities, and the evolution of high-performance design in response to climate realities. His certification