Rimproreport With Tom Adams

Happy New Year!My wish for you is that 2012 will be an incredible year for you personally as well as in your business.I am extremely grateful that you have supported the show this last year. My wish is that the interviews provide you with knowledge, ideas and a greater sense of community.To mark this year end show, I asked Jim Booth, Executive Director of PRISM International to join me for a look at the year in review.Jim is someone who sees the industry like no-one else and with all the changes that have happened and continue to happen, I wanted him to be part of the show this week.And I wanted to be sure that as he starts his last half year as Executive Director with PRISM, we honored him.Be sure to listen as Jim gives some incredibly cool advice on how to be uniquely positioned in this industry going forward.We’ll also catch you up on the industry news from this last week.Enjoy this extended edition year end show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Happy Holidays. I hope your celebrations this coming weekend and week ahead are very special for you and yours.One of the things I continue to hear from so many people who listen to the show is how much they like the stories of others who have been in the business a long time. There is so much to learn from our industry colleagues that is hard to get just from meeting them at a conference.Today, we give you two stories for the price of one. A special gift just for Christmas.On the show today we meet Robert Rippentrop, President and Bob Featherston, VP-Sales and Marketing of the Kansas City based RIM company, Media Services and shredding company, ShredTime. These two long time industry veterans are doing some cool things together in KC.We’ll also catch you up on the latest industry news. Lots has happened in the last week.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Cool things are happening in Africa. And the show today will give you a glimpse into that.Our guest today is not in the record center business, but he is changing RIM in Africa. His name is Oyewole Oyedokun.  “Wole” ( as he is comfortable being called by the rest of us) is the  Founder and President of the RIMA Foundation (The Records and Information Management Awareness Foundation) headquartered in Ilupeju Lagos, Nigeria but serving the entire continent of Africa. RIMA is a non-profit, non governmental organization that seeks to promote access to information, raise public consciousness on the need for proper management and security of records/information, and encourage the overall development of the information management industry in Africa.This is a great interview with someone who has a personal calling to change RIM in Africa. After meeting him on Facebook, I felt it was my duty to introduce him to you. See, if this man can change RIM in Africa… then whatever you want to do should be possible too.We’ll al

Lest you assume that the RIM services world – especially in the multi-service record center part of the industry –  is lacking in new entrepreneurial start-ups… today’s show might change your mind.My guest today is  someone who came into the industry with absolutely NO connection to it… fact is he didn’t even know what it was or that it even existed.He was a cattle farmer from a small town south of Calgary.Today he’s a few short years into building his record center business.Bruce Nilsson started File Solutions in the agricultural town of Lethbridge, Alberta with his cousin.  Bruce started the business after selling the family farm of five generations.But, you need to listen to him tell the story.I hope you are encouraged, inspired or maybe just reminded about the greatness of the entrepreneurial spirit that is evident in Bruce.Enjoy his story today.We’ll also update you on the most recent industry news.Have a great week as we get closer to the festivities and the year end.Special Thanks to our Exclusive Show

Tom Dumez, Compliance Consultant/Employee HIPAA Trainer from Kent Record Management is the RIM industry guru on employee compliance. He trains RIM company employees to fully understand compliance and their role in it.We had Tom on the show about a year ago but on today’s show I wanted to catch up with him about what he is seeing in the industry related to compliance.We also catch you up on the latest industry news, including a brief chat with Ian Thomas of O’Neil Software about the recent Iron Mountain / Accutrac announcement.Enjoy the show.

David Young is someone who grew up in his dad’s RIM business.Then he went away…  and now he’s back in the game as Regional Sales Manager at Brown & Meyers in Portland, Maine.I’d tell you more about him but then you’d miss his really cool “in-between” story.Without giving it all away, it involves third grade, two Portlands and one Tsunami.But you have to listen to the show today to hear it all.David has a great perspective on social media as well.As always, we’ll give you the most recent industry news during the show.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

On this week’s show, we talk to Helen Streck, the President and CEO of Kaizen InfoSource.  (This interview is a replay from early 2010 – but a really good one if you missed it.)Helen is a veteran records and information management expert and insider.  She is an active participant, award winner, leader and contributor in the ARMA world.  Even more than that, Helen is a delightful person to talk with.I wanted Helen on the show so we could chat about the opportunities that RIM service providers have to partner with RIM experts like her and others.She has some great insights to share during our interview.  I know you’ll enjoy it and her!You can learn more about Helen and her team at Kaizen InfoSource by clicking the link.Plus some of the latest industry news. (The news is fresh this week. )Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Jay Geisler, the President and CEO of Data Vault Solutions, has an interesting story to tell.A former Iron Mountain Area GM, Jay experienced some serendipitous events that led to him owning two record centers, Corporate Storage Systems in the Cincinnati area and A&A Records Storage & Data Management in Lafayette, LA .What I find so cool about Jay is his willingness to be open to the opportunities.You’ll also want to listen to one service opportunity he is leveraging by managing client in-house records centers.You could and should think about adding this to your suite of RIM support services.I’ll also update you on the biggest news from the RIM industry this week.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Hugh Smith is the President and Co-Founder of Firelock Fireproof Modular Vaults.Hugh has been in the vault manufacturing business a long time and has seen significant change over the years.He also has a unique “insider” perspective on the vault business and so he has valuable things to say. Because of that, I wanted him to be on the RIMproReport today.Enjoy the show.News Links:Recall Press Release  | Recall RFID VideoSpecial Thanks to our Exclusive Show Sponsor, O’Neil Software.

James Hill and his dad, Douglas Hill, built a record center from within their moving and storage business over 25 years ago. They sold that business almost 10 years ago.But they loved the RIM service business so much, they jumped back into the business again seven years ago and have built another fast growing company… The Hill Company, located in the eastern side of London, England.James Hill, Managing Director of The Hill Company, spends some time telling me the story of both companies and some of the things he’s learned along the way.We’ll also catch you up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Michael Marchand is the Co-Founder and Chief Technology Officer of  VeriTrust  in Houston.Over the past few years VeriTrust has been growing like crazy. Today we will hear what they’ve been doing to see such huge success.  Michael was on one of the very first shows (Show #4) we produced… so if you haven’t already listened to that one, it might be interesting to listen to it first.Either way, Michael has some great things to share during our interview.We’ll also update you on the upcoming industry events.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

On this week’s show my special guest is Gerry Frey, the President and Co-Founder of  Priority Express, Priority Archives and Priority Shred.Priority serves the greater Philadelphia markets and continues to expand and grow.The Priority story is inspiring for anyone attempting to build a RIM service business.You’ll find their innovative hiring philosophy quite cool, especially for sales people.  It might cause you to look at resumes a little differently.We’ll also catch you up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Richard Harris is a mountain climbing, book writing Dad as well as a RIM entrepreneur.  He’s one of us, but has a pretty amazing story to tell.He and his son have a significant reputation for climbing the highest mountains all over the world.  In fact, as you’ll hear on the show today, they’ve even tried Everest and sadly lost some of their crew on the mountain.Richard is also the Managing Partner of Document Management Solutions of Penrith Australia… which is just on the outskirts on Sydney.Richard’s experiences climbing mountains have taught him a lot about running and growing a RIM service business.I had a chance to interview him in Huntington Beach CA a few weeks ago. I hope his story can be a benefit to you.We’ll also cover the latest industry news.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

On this week’s show I have the honor of airing my recent interview with Elaine Brodsky, formerly of CitiStorage in New York City.  I had the opportunity to interview Elaine while we were at the O’Neil User’s conference last week in Huntington Beach, California.Norm Brodsky may be the iconic personality typically associated with CitiStorage, however Elaine’s major influence on the culture and growth of CitiStorage helped shape it into the powerhouse it is today.During our discussion, Elaine shares her perspective on how the company’s culture developed and evolved.It is a powerful and moving interview — one I know you will remember.Enjoy!Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

In this week’s show we catch up again with Corey Fitze of Sherlock Records Management who was a guest on the RIMproReport nearly a year ago.I get the chance to talk to Corey about what’s been going on in his world since the last interview.And, as usual, we’ll catch up on some news from the RIM industry this past week.The RIMproReport hits the road today… we will be at the O’Neil Strategic Partners Conference getting caught up with some of you and recording some live interviews.Catch you next week…Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Fall is officially here.  And that means time to get back to normal life.Today, I have a great interview to help you with keeping your sales people and pre-sales process working.My guest is Howard Meltzer, the Managing Partner of SalesTiger, a sales training and sales support company.Howard and I discuss the power of “top of mind awareness” in selling plus much more.This is very valuable information.Here are the contact details for Howard.His telephone number is 800-853-5568 and his email address is hmeltzer at salestiger.comWe’ll also keep you updated on the news of the week today on the show.Enjoy it… this is a good one.

September begins and we launch into the second year of our show.This week I chat with Shaun Stevens, the Director of Vault Services for Cornerstone Records Management.Shaun shares some great insight with us about the state of the “vault” industry.And if you’re uncertain about the future of the traditional vault business  this show will provide you with a perspective that should be very encouraging.But you have to do it differently.  Just storing and transporting tapes is NOT enough.We also catch you up on the latest industry news.If you have news you want to share with me, please let me know.Shaun Stevens, Director of Vault Services, Cornerstone Records ManagementEnjoy the show. Thanks for joining us.Have a great week.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Happy Birthday to Us!Happy Birthday To Us…Happy Birthday to Uuuuu-us!Happy Birthday to Us.Yes, it’s officially our 53rd show… and we’ve completed a full year of shows so today we’re celebrating.On the show we’ll catch you up on the news of the week and then I want to share the things I know for sure that I’ve learned in doing this show for a whole year.Important things about the RIM industry.  Seven to be exact.These are things that you should be very aware of as it relates to your success going forward in the industry.I hope this is extremely helpful.Enjoy this special show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

It is the last show of our first year!  Pretty cool.Thanks for being part of the show every week, or when you can.This week we get you caught up on the latest industry news and then spend some time with the RIM industry fire protection guru, Warde Comeaux of Fire Protection International Consortium, Inc.Warde knows has spent years assisting the RIM industry with fire protection expertise and as a result, I wanted to talk more to him about it all.He is definitely someone you want on your radar if you have just had an unpleasant meeting with your local fire inspector.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

I’m just back from vacation, so lots of industry news to catch up on this week.Plus we talk with the man… Ian Thomas of O’Neil Software.Ian has such a unique perspective on the industry that it is always good to chat with him.Included in our conversation is the Strategic Partner Conference, industry trends and a whole lot more.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.