Rimproreport With Tom Adams

After broadcasting 170 shows of the RIMproReport, we’re announcing a major change to the format of the show going forward.For the last few years, this has been a weekly show. Going forward, we’ll offer the show as a monthly or even bi-monthly show. I’ll explain more on the show today.And there’s a couple big industry news items to catch you up on as well.Finally, we’ll say our official goodbyes to our longtime sponsor.It’s just a short show today. Enjoy!Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

As web marketing evolves and grows in its importance as a lead generation device for RIM service providers, it is important to know and understand how to improve it in your business.On the show today, I pull the WebVitality team here at Flourish Press into the RIMproReport studio and put them on the spot. I ask them a bunch of questions related to each of their expertise. This elite team of web marketers talks about what they see and deal with every day specific to web marketing for RIM service providers.We talk about what constitutes a great website and how to construct it to do the job it needs to do. We touch on mobile compatibility. We discuss the ever-increasing importance of content and some strategy related to consistent publishing. We talk about SEO and pay per click marketing. We even talk about how much it costs to buy clicks to your website and how that demands better design and content. Finally we also spend some time understanding the importance of local maps and directory optimization.My goal is

The secure information destruction industry continues to grow and change in significant ways. NAID, the industry association, is often at the forefront of the many facets of this growth.2013 was a big year for NAID and the industry, and by all indications, 2014 is shaping up to be another big year for the industry. Bob Johnson, CEO of NAID, joins us today to discuss as much as we can possibly fit into 30 minutes. Compliance changes, the work NAID is doing at a legislative level, Shred School and a whole lot more occupy our conversation.If you are in any way involved in the information destruction or shredding industry, this show will be meaningful to you.We also get you caught up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

On the show today, I’m going to review the major industry events of 2013. This can be helpful to you, as it will provide you—in a relatively quick fashion—an overview of what happened in the RIM industry in the past year.When you know the history and context of what happened in our industry, you can be aware of the possible trends and what may happen in the year that lies ahead.We’ll chat about the major acquisitions, the key executive moves, and some of the peripheral trends that are shaping the industry in 2014.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Our guest today is part of the family in one of the most well-known family businesses in the greater RIM and shred services industry.Bowman Richards is Vice President at Richards & Richards of Nashville, TN. Bowman is the eldest son of Steve Richards, an industry icon. Today we talk to Bowman about growing up in a family business. We discuss the benefits and struggles of this kind of environment from his point of view.During our discussion, Bowman outlines a very insightful set of items to consider if you are thinking about bringing your kids into the business with you. His perspective makes these ideas incredibly valuable.We also get caught up on the latest industry news.Enjoy the show. And Happy Holidays.This will be our last show in 2013.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

This is the fourth and final installment of our RIMproLive Europe event, which was recorded onstage at the European Information Management Conference. NAID-Europe and PRISM International hosted this event in Amsterdam last month.You’ve had a chance to listen to my interviews with Anthony Pearlgood of PHS Data Solutions, Marc Delhaie of Iron Mountain France, and Dennis Barnedt of the Oasis Group in the last few weeks.Today, you’ll get to hear the final part of the keynote event when I brought these three leaders together for a spirited roundtable discussion. We chatted about a number of topics, many of which will be of immediate value to you.We also catch you up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

This is the third installment of our RIMproLive Europe interviews which were recorded on-stage at the European Information Management Conference. NAID-Europe and PRISM International hosted the event in Amsterdam last month.You’ve had a chance to listen to my interview with Anthony Pearlgood of PHS Data Solutions and Marc Delhaie of Iron Mountain France in the last couple of weeks.Today, you’ll get to hear the third and final interview of the keynote that I conducted. This week, you’ll hear from Dennis Barnedt, the CEO of the Oasis Group based in Ireland. Dennis is also the founder of Access in the US. Dennis has such a valuable perspective on the industry that any time you have a chance to listen to him, it’s well worth it.Dennis discusses value drivers in RIM, the important metrics in the business, and as a lot more. This is really valuable stuff!We also catch you up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held a couple of weeks ago in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe.Last week you got to hear the first of those interviews with Anthony Pearlgood of PHS Data Solutions.Today we’ll meet Marc Delhaie, the Managing Director of Iron Mountain France. Marc has been with Iron Mountain in Europe for 10 years and has also served as VP Sales for Europe. Marc has great perspective and insight based on his role with Iron Mountain.There are a lot of great things to learn from this interview.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held last week in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe.Over the next few weeks, I’m going to replay the interviews.Today we’ll meet Anthony Pearlgood, Managing Director of Data Solutions for PHS Datashred, PHS Records Management and Capital Capture. PHS runs 14 shred sites, eight record centers and two scanning bureaus mostly in the UK, but with operations in Ireland, Holland and Spain as well.There are a lot of great things to learn from this interview.We also get you caught up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

In our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that?Or what if a client of yours called experiencing the same thing? Do you have an immediate plan of action you could take? Would you know what to do?We’re going to talk about all those things today with Mark Rocco, Vice President of Document Recovery Services with BMS CAT. Mark is a seasoned veteran in the recovery of documents, data and media. He’s been involved in recovering documents from major plane crashes, hurricanes, floods and more.Mark describes the process BMS CAT uses to recover documents, as well as ways to prepare for it if it happens to you or your client. There are a lot of great lessons on the show this week.There is no news this week. We’ll update you next week with anything new you should know.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil S

A meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business.Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings.In the interview today, Ron shares his story, but more importantly his perspectives on the business. I love how he describes his business and his beliefs about how to support his clients. Listen to how he articulates what really drives his vision for the business.Lots of good and valuable information for you today. Plus we’ll get you caught up on the latest industry news.Enjoy the show today.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

This week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada.Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is wonderful. And in all this, they’ve created an incredible RIM service business for themselves.We also get you caught up on the latest industry news.Enjoy the show today.NAID CEO Blog Posts about strong-arm HIPAA consultants:http://www.naidonline.org/nitl/en/blog/100.htmlhttp://www.naidonline.org/nitl/en/blog/101.htmlSpecial Thanks to our Exclusive Show Sponsor, O’Neil Software.

You might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry.Charlotte is the PR and Marketing Manager for Shredall & SDS based in Nottingham, England. Shredall & SDS did some pretty cool things before she arrived. But when Charlotte showed up, she brought some focus and direction to the company as well as tactical actions that she shares with us on the show today.Learn about some of the things she’s done at the company to help them create a powerful presence in the marketplace including earning awards, generating publicity, and focusing on Shredall & SDS’ original success tactics.Charlotte understands media and uses it to her advantage. You can definitely learn something from her today.We also get you caught up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software

Every business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business.Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has led his company to abundant success. Today on the RIMproReport we learn his story and dig into some of the things he’s done to drive that success.Nate talks about learning the importance of allowing shred service revenue to stand on its own and not getting pulled into the commodity trap. He talks about the importance of shred drivers in his business. He chats about how he hires those drivers and about a great source for finding them.There are lots of great things to learn from Nate today.We also get you caught up on the latest industry news.Enjoy the show today.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

Everyone in the RIM industry has a story and each story is proof that it is possible to become successful in this business.Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile and plant operations.Titan has been recognized as one of the fastest growing companies in the Philadelphia area. Don talks about how they achieved that recognition as well as some of the secrets they’ve learned over the years that have fueled the growth they’ve seen.Don also discusses some of the following things:• why their drivers get paid in the top 1%• the value of getting out of your truck to grow your business• the power of serviceLots of great things for you to learn.We also update you on the latest industry news.Enjoy the show today.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

While he never officially left the industry, many are saying that Ray Barry is officially “back” with the recent announcement that he is joining NAID as their Chief Shreducation & Member Relations Officer.You may remember Ray from Total Training Services, Shred School and more. He was on the board of NAID and served as Board President a few years ago. Last year Ray joined Access as VP of Sales in their Eastern Region and subsequently sold the Shred School brand to NAID.Today, Ray joins us on the RIMproReport to talk about his new role at NAID. You’ll hear his story, the lessons learned in the last year, and what he plans on doing in the days and months ahead.We’ll also get you caught up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

This is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry.Not only will you get a chance to hear his story, Dennis also shares the Five Big Management Things that he uses to steer and guide the decisions and choices he makes in the business. These five items he talks about are worth the price of admission alone.We’ll also catch you up on the latest industry news.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.

She’s one of the most known and loved vendors in the commercial RIM industry. She and the company she represents have been major contributors to the advancement of the industry. Fact is, they’ve been in the industry a very long time.Lori Palmer is the Executive Vice President of REB Storage Systems International, a global racking and storage systems integrator. Despite a pretty tough economy over the last few years, REB continues to grow and flourish.Lori discusses some of the cool things happening at REB these days. She makes a big announcement about a new, well-known staff member who has just joined the team. She also shares some of the recent trends she’s seen in the industry related to the purchase of racking systems, remediation of existing rack, and global expansion.We’ll also get you caught up on the latest industry news.Enjoy the show today.Special thanks to our Exclusive Show Sponsor, O’Neil Software.

With just over five years in the RIM services business, Vince Fuemmeler is doing some really cool things at Information Management & Securities (IMS) located in Mexico, MO.Along with shredding, Vince has added hard copy records, scanning and imaging as well as software and cloud related services to his suite of offerings. As a relatively young RIM entity, IMS has focused on selling Information Management services, not just paper related services.Vince will talk about how he founded the company, his beliefs about the direction he’s taken, his marketing approach and a whole lot more.We’ll also get you caught up on the latest industry news.Enjoy the show today.Special thanks to our Exclusive Show Sponsor, O’Neil Software.

As mergers and acquisitions continue to transpire in the RIM services industry, the value of a strong advisor and broker becomes more and more important.Bill O’Shields spent many years as the CFO of Recall, driving their initial acquisitions in the US market. He then went on to build a national powersports retailer through acquisitions before moving into his current role as a Mergers and Acquisitions Advisor and Broker with VERCOR.On today’s show you’ll learn Bill’s story as well as some of the critical lessons he’s learned along the way. He shares his perspectives on what it takes to be an enticing company to an acquirer. I also talk to him about the process of determining a suitable broker/advisor if you are going to sell your business.We’ll also get you caught up on the latest industry news.Enjoy the show.Special thanks to our Exclusive Show Sponsor, O’Neil Software.