Fintech Insider By 11:fs

Our expert host, Kate Moody, is joined by some great guests to ask: "What will define the user experience in financial services this year?" No matter how amazing your financial services product may be, if the UX isn’t up to scratch, then no one is going to find out. But there’s no set-in-stone rules for these journeys and experiences, and there’s many external factors which may shape a product from one year to the next. So what were the successes of 2022, what were the challenges of the last twelve months, and what do we predict will dominate user experiences in 2023? This week's guests include: Lindsey Kistler, Product Director - Pulse, 11:FS Jasper Martens, CMO, PensionBee Kristen Anderson, Founder and CEO, Catch This episode is sponsored by Amplitude In today's volatile market, financial services companies that want to thrive must prioritize customer loyalty and engagement. Amplitude, the number one self-service digital analytics platform, helps teams identify key drivers of reten