Empowered Patient Podcast

Jeff Surges, CEO of RLDatix, offers global cloud-based solutions for risk management, compliance management, and regulatory management in healthcare. To address patient safety, Jeff emphasizes the need for a collaborative workforce, data analytics, and AI. RLDatix uses technology to automate information gathering, facilitate incident reporting, and analyze data to determine proactive actions to prevent incidents and improve safety.  Jeff explains, "The simplest analogy when I get asked this is: how does this relate to other industries? We all fly in airplanes, and we've seen in the airline industry most recently with doors coming off, the emergency exit doors, close calls, or what we'll call incidents where you need to look at the root cause. The key difference is if a plane goes down, as tragic as that is, the pilots and the crew go down. But in healthcare, if there's an incident or a procedure or an event that has occurred, it's likely only affecting the patient and the patient's family. That's not meant to