Empowered Patient Podcast

Joan Butters, CEO and Co-Founder of Xsolis works with health systems and health plans to automate medical necessity decisions and improve efficiency. Using data and AI, Xsolis helps clinicians make more informed decisions and reduces manual administrative work, resulting in time and cost savings and improved patient care. Addressing the challenges and pushback faced when introducing AI into healthcare, Joan emphasizes the importance of understanding the limitations and complexities of generative AI and the need for subject matter expertise in developing prompts to properly address friction points between providers and payers in the healthcare environment. Joan explains, "More important to this audience are the administrative aspects and the impact of that back and forth on the cost of healthcare. We were very fortunate that we found a niche in what we were trying to solve for. Again, that was the medical necessity decision whether a patient required hospital-based care. And then, with that laser focus, we d