Empowered Patient Podcast

Piotr Orzechowski, CEO of Infermedica, works with health insurance companies, technology partners, public payers, and ministries of health to provide digital care navigation tools that enhance the patient experience with a healthcare provider. The highlight is the development of digital front door technology to support patients in finding appropriate care. Using an AI-powered care interface, symptoms can be evaluated, questions answered, and guidance offered for care options, including self-care at home. When appropriate, AI-based decision support tools guide nurses through phone conversations to triage and determine immediate actions that should be taken. Piotr explains, "We have developed a clinically validated symptom-checking tool powered by AI. I will explain it in a second. But most importantly, it’s curated by a team of 50 physicians. So, every single day, our group of doctors performs different tasks related to clinical validation and content updates, and using this content, we create probabilistic mo