Authentically You-richard & Cheri Himmer

We conclude our case study of Land and Xenus using the techniques of the conversation Jedi. Learning to preplan neutrality in a conversation and de-escalate the emotions. Then the all important mirror or connecting to their emotional side followed with a neutral intonation of the voice. The final step is to be quiet. Stop talking and listen for the subject of your next question. You’ll hear it in their words. Always use what their saying to perpetuate the conversation.