On The Couch With M & M

IS THE CUSTOMER ALWAYS RIGHT? DOES THE CUSTOMER ALWAYS COME FIRST? Today we are joined by Brand profiler, neuromarketing educator and serial-entrepreneur, Jacki Mitchell. In today’s interview, we will be discussing two very important questions that business owners face: ‘Is the customer always right?’ and ‘Does the customer always come first?’ Together with Jacki, we explore the role your staff plays in answering these questions and why diversity within your business is better for your business. Watch today’s episode to gain insight into why culture is such an important aspect of your business and how it impacts the service level your customer receives from your staff. We hope you enjoy this episode, and as always, please feel free to share the post or tag someone you may think will benefit. We welcome your comments below. Thank you, M&M If you have any questions, or would like to know more about the Power of Saying No, reach out to Jacki via LinkedIn here: https://www.linkedin.com/in/jackimitchel