On The Couch With M & M

On the Couch with M&M | Jarrod Carman and Joel Hood.

On the Couch with M&M | Purple Lessons Welcome to this weeks episode of ‘On the Couch with M&M.’ The Purplebricks model was introduced to the Australian market some three years ago with claims that it was set to ‘shake it up,’ disrupt the status quo and bring a ‘fairer’ option for consumers. After investing millions of dollars in promoting the brand and setting infrastructure in place, Purplebricks announced that the company was closing its operations in Australia due to continual financial losses & difficult market conditions. What happened? There has been a lot of commentary since Purplebricks entered our market, from both sides of the fence, and even more so since their announcement to exit Australia In this episode, Manos & Maria discuss what they believe contributed to the closure of Purplebricks and the lessons we can all learn from their journey. As always, we hope you enjoy this weeks episode, welcome your comments & feedback and please share/tag a friend or colleague you th

Welcome to this weeks episode of “On the Couch with M&M.” Today we explore a new digital platform that is set to disrupt the property management space. We are joined by co-founder & owner Kate Pearson from “OurProperty”. The recently released platform integrates with current PM systems and brings automation to the entire rental management process. The system currently manages almost 100,000 properties and is set to have in excess of 250,000 by the end of this year. This is an exciting opportunity for those business owners running & wishing to grow a rental department. We hope you enjoy this weeks episode and as always, please share or tag a friend you might think may benefit from the content. Have a great week, M&M. PS. For those wishing to connect & find out more visit www.ourproperty.com.au or contact the national sales manager Melissa Anderson on mobile 0412 125 732.

On the Couch with M&M | Kylie Davis

Welcome to this weeks episode of ‘On the Couch with M&M.’ Building your real estate business requires specialist skills and most importantly clear direction. Joining us this week to discuss this very topic is good friend and business consultant from RE-Growth, Jason Rose. Jason shares his extensive hands on experience and knowledge of how to build your sales and rental business and outlines the most important elements to growth. We uncover the importance of clarity - why do you want to grow and how does that look like for you. Moving from technician to business owner and acquiring the right support team to help you get there. Jason gives an overview of the difference between buying an established rent roll or growing it organically and details the ‘5 dimensions of a customer.’ Lots of great takeaways and as always, hope you enjoy this weeks episode, welcome your comments & feedback and please share/tag a friend or colleague you think may benefit from the content. Thank you, M&M.

Welcome to this weeks episode of ‘On the Couch with M&M.’ Getting the price right. It is a fundamental requirement for all agents & agencies to have ‘Price Adjustment’ or ‘Price Alignment’ systems to help sell your listed properties. In this weeks episode, Manos & Maria share their tips & strategies on how they help their teams price property so that their vendors can meet the market.  They will share a step by step process & will highlight the critical elements of the process to get ‘the price right.’ We hope you enjoy this weeks episode & as always, welcome your comments & feedback and please share/tag a friend or colleague you think may benefit from the content. Thank you, M&M.

Welcome to this weeks episode of ‘On the Couch with M&M.’ Business plans, on track or off track really start with your current financial position & the discipline and attitude you have around your business and personal finances. Operating in what we call ‘code red’ is absolutely critical in the best of markets, let alone in challenging markets as most are experiencing currently. In this short video, Manos & Maria revisit and recap on the importance of operating in ‘code red’ which is so often neglected or altogether avoided in agency practice. No one cares about your money as much as you do so having a sound grip on and taking full responsibility of business expenditure is ultimately the leaders responsibility. Manos & Maria share some straightforward tips on how to best manage and take control of your business expenses and cash flow. We hope you enjoy this weeks episode & welcome your comments & feedback and please share/tag a friend or colleague you think may benefit from the co

Welcome to this week’s episode of ‘On the Couch with M&M’. In Part 4 of our four-part series, ‘Achieve Your Personal Best in 2019’, we continue covering a range of different topics from the PB2019 Goals & Business Planning program. In today’s episode we’ll demonstrate how to work out your sales business plan based on your KPIs as well as which key KPI should be your main focus that you need to keep top of mind this year.  We will also discuss how to stay on track once you’ve set these targets and what prospecting and marketing activities you can put in place so that you will reach your targets and achieve your goals in 2019 and beyond. We hope you enjoy this week’s episode and the four part series of ‘Achieve Your Personal Best in 2019’. As always, we welcome your comments & feedback below and please tag a friend or colleague you think may benefit from the content. Thank you, M&M.   2:00 – Business planning for the sales agent 2:26 – KPI #1: What’s your Average Commission Excluding gst

Welcome to this week’s episode of ‘On the Couch with M&M’.   In Part 3 of our four-part series, ‘Achieve Your Personal Best in 2019’, we continue covering a range of different topics from the PB2019 Goals & Business Planning program.   In today’s episode we’ll discuss the Sales Lifecycle and the importance of understanding and mastering each of its seven components. We will also provide you with tips and strategies that you can put into place to help you reach your targets and achieve your goals in 2019 and beyond.   We hope you enjoy this week’s episode and the coming episode. As always, we welcome your comments & feedback below and please tag a friend or colleague you think may benefit from the content.   Thank you, M&M.     1:27 – The seller is the buyer and the buyer is the seller. 3:20 - Sales Lifecycle Phase 1: Prospect / Lead generation 6:30 – Sales Lifecycle Phase 2: Provide Value / Becoming a Market Expert 8:15 - Sales Lifecycle Phase 3: List / Winning the Business 12:48 - Sales Lifec

Welcome to this week’s episode of ‘On the Couch with M&M’.   In Part 2 of the four-part series ‘Achieve Your Personal Best in 2019’, we continue covering a range of different topics from the PB2019 Goals & Business Planning program.   In today’s episode we’ll discuss the importance of planning your goals and dreams as well as provide examples of how you can transform the life you imagine into reality.   We’ll also discuss how you can calculate your current financial position and living expenses to help give you a better understanding of your net wealth so that you can set clear financial targets in 2019.   We hope you enjoy this week’s episode and the coming episodes. As always, we welcome your comments & feedback below and please tag a friend or colleague you think may benefit from the content.   Thank you, M&M.       0:55 – The importance of writing down your goals   01:50 – Why you should involve your family in your dream and vision board planning   05:18

Welcome to this weeks episode of ‘On the Couch with M&M.’   How is your business plan for 2019 going?   Are you on track or off track?   In a four-part series, Manos & Maria revisit the PB2019 Goals & Business Planning program.   After completing six intensive PB2019 workshops in Sales, Property Management and Business Ownership, Manos & Maria review the 4 parts of the program with further detail & provide a strategic framework to keep you on track.   As we cross over the first ‘10% of 2019’ this is an opportune time to review & reset the activities required to achieve the results and targets you are aiming for.   We hope you enjoy this weeks episode and the coming episodes. As always, we welcome your comments & feedback below and please tag a friend or colleague you think may benefit from the content.   Thank you, M&M.  

RETENTION: THE NEW GROWTH TERM IN PROPERTY MANAGEMENT   KEY TAKE AWAYS FROM THE EVIEW GROUP PB2019 WORKSHOP   Welcome to this week’s episode.   Property Management is often regarded as the sidekick to sales, but that’s not the case at Eview Group. At Eview Group property management is a main attraction which is why we recently held a PB2019 Workshop specifically tailored to our property management teams across the group.   The event was phenomenal, with speakers and pms within the group sharing what has been working well for their business and what their predictions are for 2019.   In today’s episode we’ll discuss the key take aways from the PB2019 Workshop, particularly in relation to the new growth term in property management: retention.   We hope you enjoy this week’s episode and as always please, leave a comment or share the post with someone you think may benefit from it. Thank you, M&M.   1:20 - Retention: the new growth term in property management 2:43 - Customer service: why you s

Welcome to this week’s “blooper” episode! Our final episode for 2018 and as promised we finish off the year with the ‘bloopers’ real. It’s hilarious! On that note, we extend our sincere thanks to all our guests who gave their time and invaluable insights to help us all create fun & profitable businesses & a special thank you to our viewers. Your feedback and recognition of our show is extremely appreciated. We look forward to returning in 2019 with more content and special guests. As we end 2018 and welcome 2019, we wish everyone a very happy New Year and may all your goals for the next 12 months and beyond become a reality! All the very best, Manos & Maria.

APPRENTICE, TRADESPERSON OR REAL ESTATE PRACTICE? WHAT’S STOPPING YOU FROM MOVING TO THE NEXT STAGE OF YOUR REAL ESTATE CAREER? Manos flies solo once again – this time in our newly opened corporate office in Cheltenham! In today’s episode, Manos breaks down the three different stages of growth that real estate agents go through in the industry: The Apprentice, who has just entered our exciting industry The Tradesperson, who is an experienced lister and seller The Real Estate Practice, the agent who together with a team has excelled within his/her marketplace. Using the IMPACT framework, Manos gets to the core blockages of what may be stopping a real estate agent from moving to the next stage in their career. Manos also discusses what habits and qualities are key to develop should you wish to develop and grow into a Real Estate Practice in the future. Watch today’s episode for tips on how you can propel your real estate career onwards and upwards in 2019. We hope you enjoy this episode, and as always

DESK COSTS FOR SALES PEOPLE, PROFITABILITY OF PROPERTY MANAGEMENT & MEMBERSHIP FEES MANOS GOES ON A BIT OF A RANT Today’s episode will be something out of the ordinary as Manos is off the couch, flying solo and in the famous words of Tom Panos, going on a bit of a rant! In today’s episode, Manos will discuss three recent happenings within the real estate industry and how they can impact you as a salesperson or as a business owner.    Topic 1: Should you invest in calculating the desk cost for your salespeople, or is this a dangerous approach for a sales business? Topic 2: How do you allocate costs to make your property management business profitable? Topic 3: Membership fees - believe it or not, but regardless of split, everyone pays for everything. Covering these three hot topics, today’s episode has something for everyone.   We hope you enjoy this episode, and as always, please feel free to share the post or tag someone you may think will benefit.   We welcome your comments below. Thank you,

WORKING IN CONJUNCTION: JOLUCA DESIGN AND CASEY ESTATE AGENTS THE BENEFITS OF OFFERING ADDITIONAL IN-HOUSE SERVICES Today we are joined by Mark Bennett from JoLuca design who shares how a joint business venture with Eview Group - Casey Estate Agents has enabled them to provide additional value to their clients in their marketplace. In today’s episode, Mark shares the process of designing a development or owner-occupancy project with JoLuca Design, focusing on how a real estate agency and home designer work together to enhance the clients’ experience.   With the ‘one-stop-shop’ concept in mind, we also explore the future of real estate and how offering clients additional in-house services related to your industry, not only provide your business with a point of difference in the marketplace but also benefit your clients. Watch today’s episode to find out why you should consider expanding the services you offer clients. We hope you enjoy this episode, and as always, please feel free to share the post or ta

SETTING KPI’S FOR YOUR ADMINISTRATION AND SUPPORT STAFF Today we are joined by Eview Group’s Head of Human Resources & Recruitment, Julie Anderson who shares her tips for setting effective Key Performance Indicators for the administrators and support staff within your business. In today’s episode, we discuss how you as a business owner can develop and implement clear KPI’s  that your admin and support staff can strive toward with confidence - and know from the start what’s required to go above and beyond them. We will also look at where Google Reviews fit in to KPI spectrum and how you can use them to your advantage in the recruitment process. Focusing on how to recognise your staff, we will also provide examples from Eview Group’s end of year gala awards to showcase what constitutes as a ‘good’ award nomination and what awards criteria will highlight stand out performances within your business. We hope you enjoy this episode, and as always, please feel free to share the post or tag someone you may th

SHOULD YOU BUILD OR BUY A RENT ROLL? HOW YOU CAN GROW YOUR PROPERTY MANAGEMENT DEPARTMENT Property Management is an exciting department that can benefit your business and help you reach your business goals. However, if you don’t have a clear understanding of what the opportunities are in your market, you may find starting a rent roll or expanding your existing rent roll into a new area, challenging. In today’s episode, we’ll help you make an informed and well-calculated decision by providing you with tips of what steps you should take to ensure that your rent roll will benefit your business. We’ll discuss how the size of your rent roll, number of property managers in your team as well as whether you’re in growth mode or profit mode, will determine what path is best for your business.    Watch today’s episode for tips and strategies for how you can effectively build a rent roll in your real estate business. We hope you enjoy this episode, and as always, please feel free to share the post or tag someone yo

SEIZING THE OPPORTUNITIES IN YOUR MARKETPLACE HOW TO CONDUCT A BUSINESS ANALYSIS Calculating your market share and the volume of business in your marketplace may seem a daunting or unnecessary task. However, conducting a business analysis will provide you with a clear understanding of where your opportunities are in the marketplace and what strategies you need to set in place to seize them. In today’s episode, we will take you through a step by step guide in how to conduct a business analysis for your real estate business. We will provide you with all the essential tips and formulas in order for you to strategise your team effectively so that you’ll reach the target GCI for your business.  Watch today’s episode to learn how to conduct a business analysis and how the findings will help you grow your business. 0:35 – What’s a business analysis? 1:29 – Sales meeting Tip – quickly finding out your teams’ opportunity ratio in your weekly meetings  03:43 – How to find out how many homes sold in your area in

HOW TO PERFORMANCE MANAGE YOUR TEAM  WHAT KPI’S YOU SHOULD USE TO MONITOR YOUR SALES AGENTS. Today we tackle the frequently asked question: “How do we performance manage our team members to help them be the best they can be?” In today’s episode, we discuss the benefits of tracking your team’s performance and what you can do as a principal or business owner to help your team members continuously reach and go above and beyond their targets.  However, as there is no ‘one size fits all’ Key Performance Indicators, we’ll provide you with the KPIs you should monitor for the three different types of sales agents that you often find in your team: the newcomer, the established and the veteran. Watch today’s episode for tips on what type of tailored KPI’s you should monitor so that each individual within your team has the support needed to transcend average performance.  We hope you enjoy this episode, and as always, please feel free to share the post or tag someone you may think will benefit. We welcome your com