Lending On Call

Central Bank has been using technology from Finastra, formerly D+H, for more than a decade, to create an end-to-end lending solution at their bank. Still, the new Total Lending solution from Finastra has helped the firm identify new efficiency and transparency to their lending workflow. Steve Hughes, DecisionPro administrator for Central Bank discusses how Total Lending has changed the bank for the better, nearly doubling loan volume without any new headcount. Learn more at www.dh.com/total-lending.

Banks and Credit Unions are partnering with financial technology companies to shore up their digital mobile lending, helping them offer loans easily, and reduce approval times. Still, speed and transparency alone are not enough to build deep relationships with customers online, according to Dan Putney, Vice President of Sales for D+H. If you like the podcast, you can also hear Dan speak, live, at the ABA Real Estate Lending Conference in Orlando on 3/29 where he will participate in a panel discussion: Using Tech to Overcome Real World Challenges.

David Boswell, Head of New Lending Products at D+H, discusses how technology is turning around commercial lending for banks. David also discusses the commercial lending problems that banks are wrestling with, which technology does NOT solve.

Credit unions' unique charter enables them to do something that would be unthinkable in the banking world: talk with other institutions about strategy and technology. This spirit meshes well with the Millennial generation’s desire to associate with organizations that have deeper meaning. Mike Lawson, host of the popular CUbroadcast online talk show, joins us to discuss trends in the credit union space and the advantages of cooperation between institutions.

Credit unions are expanding their commercial lending portfolios as they take advantage of gaps at global banks, to build deeper relationships with small businesses ignored by other institutions. Todd Johnson, Vice President of Business and Mortgage Lending at Cyprus Credit Union in Utah, joins Lending on Call to discuss trends in commercial lending for credit unions, and his institution’s experience in moving its commercial lending practice to a fully integrated technology solution. Want to learn more about end-to-end solutions at Credit Unions? Listen to our recent interview with Joe Talmadge, Vice President of Mortgage Operations at Northwest Federal Credit Union at https://soundcloud.com/lendingoncall/northwest-federal-credit-union. Or learn about D+H's comprehensive end-to-end solution for commercial lending, www.dh.com/totallending.

In 2014 Viacom Media released a study with over 10,000 millennial respondents trying to find which industries would be disrupted once this generation hit the marketplace. The study concluded that the number one market ripe for disruption was banking. Eric Schaub, Vice President Mortgage Lending at Bank Midwest, joins Lending On Call to discuss why he thinks improving the customer experience will be key to preventing this prediction from coming true. Guests: Eric Schaub, Bank Midwest - www.linkedin.com/in/eric-l-schaub-27b6b2a3 Links: Viacom Media “The Millennial Disruption Index” - www.millennialdisruptionindex.com Bank Midwest - http://www.bankmidwest.com

What does it take to be a technology innovator? Many people would say that it is about coming up with the next big idea - new functionality, new features or new paradigms. There's certainly a special kind of genius required for invention. But according to Greg Loker, head of architecture strategy and technology innovation at D+H, creating a culture of innovation - that is, creating an innovative approach that can be applied as a consistent, measurable process within a company - is different than encouraging inventiveness. Rather than creating new features, it involves being smart about which features you keep, and which you drop. In the first of a two-part podcast with Greg Loker, Greg discusses how he has worked to create a culture of innovation at D+H, and how it has influenced the launch of the new Total Lending(TM) Sproduct, which is reducing costs and downtime, and increasing speed and efficiency, for clients. Want to learn more about Total Lending? Go to https://www.dh.com/total-lending.

It's payback time, as a changing operating environment causes alternative lenders to stumble even as banks and credit unions grow stronger. But, as John Zepecki, Group Head, Global Lending Product Management at D+H explains, banks will need to address the weaknesses that led to the rise of alternative lenders if they want to turn their current edge into a long-term lead.