Daniel Dana, Ph.d. The "conflict Doctor"

Dan Dana is internationally recognized as one of today's most influential innovators and practitioners of consensus-building communication methods for organizations. His contributions to the field of workplace mediation include:
Originator of Managerial Mediation and the simple yet remarkably powerful 4-step "Self Mediation" method, the core competencies for managing workplace conflict
Designer of the MediationWorks Training System, a cafeteria plan for strategic management of organizational conflict
Developer of the Dana Measure of Financial Cost of Organizational Conflict
Developer of the Dana Survey of Conflict Management Strategies
Author of Managing Differences: How to Build Better Relationships at Work and Home, published worldwide in six languages
Author of Conflict Resolution: Mediation Tools for Everyday Worklife, a featured book in the McGraw-Hill Briefcase Books series
Holding the Ph.D. in psychology, Dan served for several years as a professor of organizational behavior at the University of Hartford (Connecticut) Graduate School of Business, and has held faculty appointments at Syracuse University and several other institutions. (A former student once called him "Doctor Conflict," and the moniker stuck!)

As the founder of the Mediation Training Institute International and President of Dana Mediation Institute, Inc., Dr. Dana seeks to expand global awareness and use of non-adversarial methods for managing human differences ? in the workplace and beyond. Divisions of MTI have so far been established in Canada, Japan, South Korea, Romania, Africa, and Southeast Asia.

With a 25-year career as a dedicated specialist in organizational conflict, no one is better qualified to serve as your "conflict doctor" ? he literally "wrote the book" on the subject.


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